Frequently Asked Questions about Paper-Based Testing

BEFORE REGISTERING TO TEST

	Who is required to test?
	See "Certification Requirements" for information about who is required to test. [Top of Page]

	Which subtests do I need to take?
	See "Certification Requirements" for information about which subtests you need to take or whom to contact if you cannot determine which subtests you need to take. [Top of Page]

Should I take CSET: Writing Skills?

The CSET: Writing Skills test offers an option for meeting the state basic skills requirement. If you have passed all three subtests of CSET: Multiple Subjects, you can satisfy the basic skills requirement by taking and passing CSET: Writing Skills. If you have already passed all three sections of the California Basic Educational Skills Test™ (CBEST®), you do not need to take CSET: Writing Skills. Please note: The CSET: Writing Skills test is offered on computer only. Paper-based administrations of CSET: Writing Skills are no longer available. See "Test Selection for Computer-Based Testing" for more information.

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	Where can I find materials that will help me prepare to test?
	See "Preparing for the Tests" for information about where you can find test-preparation materials. Please note that the procedures manuals for the CSET: Art Subtest II portfolio component and CSET: Music Subtest II video performance component are included as part of the test guides for those tests. [Top of Page]

	When can I test?
	See "Test Dates" for a list of available test dates and their corresponding registration deadlines. See "Test Areas" for details about test and test area availability on each test date. (A particular test or test area may not be available on a particular test date.) [Top of Page]

	Where can I test?
	See "Test Areas" for a list of test areas and for details about test and test date availability for each test area. (A particular test or test date may not be available for a particular test area.) [Top of Page]

	What are the test fees, and what methods of payment are acceptable?
	See "Test Fees and Payment Policies" for a complete list of test fees and any related service fees and for information about acceptable methods of payment and the policies that apply to the processing of your payment. [Top of Page]

	How do I register to test?
	See "Registration Options" for an overview of the registration methods available to you and for information about when you may use each method to register. [Top of Page]

	At what times are tests administered, and how much time will I have to test?
	See "Test Selection" for test session reporting and dismissal times and test session length. [Top of Page]

	What is on the test?
	See "Test Selection" for information on the content of the CSET. [Top of Page]

	If I test on one date and do not receive my test results until after the regular registration deadline for the next test date, am I then required to pay the late or emergency registration fee when I register to take the test again on that next test date?
	See the "Testing on Consecutive Test Dates for Paper-Based Testing" section in "Test Fees and Payment Policies" for details about conditions under which you may not be required to pay the late registration fee when registering to test on consecutive test dates. [Top of Page]

AFTER REGISTERING TO TEST

How do I confirm my registration?

The way in which your registration is confirmed depends on the method that you used to register to test.

If you registered on the Internet, you will receive your admission ticket by email after your registration has been processed and you have been assigned to a specific test center.
If you registered by telephone, you will receive your admission ticket by U.S. mail after your registration has been processed and you have been assigned to a specific test center.
If you requested alternative testing arrangements, you will receive your admission ticket by U.S. mail, regardless of registration method.

To confirm your registration status, select "Confirm or Modify Registration" at the top of this web page and follow the instructions provided.

See "Confirming Your Registration" for more information about how to confirm your registration status and what to do if you are unable to confirm your registration status.

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	How do I change my registration?
	See "Changing Your Registration" for details about how and when you may change your registration (e.g., your test date, your test center) or withdraw your registration and how to correct or update personal information that appears on your admission ticket (e.g., your name, Social Security number, mailing address). [Top of Page]

I did not receive an admission ticket. What should I do?

Select "My Admission Ticket" to confirm your registration status and request another copy of your admission ticket. You may request that the copy be sent by email or by U.S. mail and email. If you are unable to receive a copy of your admission ticket before your test date, you may use this service to print the admission information you need to bring to the test center to be admitted to the test administration.

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I lost my admission ticket. May I still be admitted to the test center without it?

Yes, you may still be admitted to the test center and permitted to test. However, you may first be required to complete additional paperwork, which could reduce your available testing time. See "What to Bring to the Test Center" for details about what you may be required to do or provide at the test center if you do not have your admission ticket.

You may request another copy of your admission ticket online by selecting "My Admission Ticket." If you are unable to receive a copy of your admission ticket before your test date, you may use this service to print the admission information you need to bring to the test center to be admitted to the test administration.

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	My name has recently changed and now does not match the name that appears on my identification. What should I do?
	See the identification policy in "What to Bring to the Test Center" for details about what you may be required to do or provide at the test center if the name on your identification differs from the name in which you registered. [Top of Page]

	Will I be permitted to use a calculator on the test for which I have registered?
	Depending on the test, you may or may not be permitted to use a calculator. See "Test Selection" for information about whether calculator use is permitted for the test for which you have registered. "Test Selection" also contains information about the types and models of calculators approved for use on tests. [Top of Page]

THE DAY OF THE TEST

	I was absent from the test administration. Will I receive a refund?
	If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test at a future administration. [Top of Page]

	If, after testing, I would like to submit a comment about my testing experience, how should I do that?
	If you have comments about the test center or the conditions under which you took a test, please submit your comments in a letter sent to Evaluation Systems at the address indicated in "Contact Information." Your letter should be received by Evaluation Systems no later than seven calendar days after your test date. [Top of Page]

	May I use an electronic copy of my admission ticket to be admitted to a paper-based test administration?
	You will need a printed copy of your admission ticket to be admitted to a paper-based test administration. Your admission to the test center will be delayed if you do not have a printed copy of your admission ticket. Electronic versions of your admission ticket will not be accepted. [Top of Page]

TEST RESULTS AND SCORE REPORTING

	When will my test results be available?
	See "Test Dates" for an overview of test dates and their corresponding score report dates. See "Release of Your Test Results" for details about different ways in which your test results are made available to you. [Top of Page]

	How will I receive my test results? Can I access my test results online?
	See "Release of Your Test Results" for details about different ways in which your test results are made available to you. For instance, when you register on the Internet, you can sign up to receive your test results by email. [Top of Page]

How are tests scored, and how do I read my score report?

You will receive with your score report an explanation of how to read and interpret your test results. Also, you may access details about how to read and interpret your test results by selecting "Score Reporting" at the top of this web page. In addition, see "CSET Passing Requirements" for information about test design and how passing scores or standards for the test are established.

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	May I request that my test results be verified?
	Yes. See "Requesting a Score Verification" for complete information about available score verification services. [Top of Page]

	May I request additional copies of my test results?
	Yes. See "Requesting Additional Copies of Your Test Results" for complete information about how to request additional copies of your test results. [Top of Page]

	Will my scores expire?
	Once you pass a subtest, you do not have to take that subtest again as long as you use the score to earn certification within five years of the test date on which it was achieved. [Top of Page]

ALTERNATIVE TESTING ARRANGEMENTS

	How do I request alternative testing arrangements for a disability?
	See "Registering for Alternative Testing Arrangements" for complete information about how to submit a request for alternative testing arrangements for a disability (physical or other than physical). [Top of Page]

	May I submit my request for alternative testing arrangements on the Internet?
	No. If you register on the Internet, you will need to submit by fax or U.S. mail, after completing your registration on the Internet, your Alternative Testing Arrangements Request Form and any required documentation. See "Registering for Alternative Testing Arrangements" for additional important information about how to request alternative testing arrangements. [Top of Page]

	May I still request alternative testing arrangements after the regular registration deadline?
	Yes. However, because of the time that it takes to review requests adequately, and because of test-center and staffing constraints, there is no assurance that requests received after the regular registration deadline can be accommodated. [Top of Page]

The last time that I tested, my request for alternative testing arrangements was granted. Do I need to submit the paperwork again each time I register?

The "Alternative Testing Arrangements Request Form" must be submitted each time you register. The first time that you request alternative testing arrangements, you will need to submit all of the required documentation to support your request for accommodations. Evaluation Systems will keep your documentation on file for one year. If you register for subsequent test dates within that year, you only need to submit your completed registration, correct payment, and a completed Alternative Testing Arrangements Request Form, as long as your condition and the requested accommodations have not changed.

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	May I submit a request to test on an alternative test date for religious reasons?
	See the "Registering for an Alternative Test Date for Religious Reasons" section in "Registering for Alternative Testing Arrangements" for complete information about how to register for an alternative test date for religious reasons. [Top of Page]

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Frequently Asked Questions about Paper-Based Testing

Before Registering to Test

After Registering to Test

The Day of the Test

Test Results and Score Reporting

Alternative Testing Arrangements

BEFORE REGISTERING TO TEST

AFTER REGISTERING TO TEST

THE DAY OF THE TEST

TEST RESULTS AND SCORE REPORTING

ALTERNATIVE TESTING ARRANGEMENTS